Our Accessibility Commitment

Making Custom Bowling Apparel Accessible to Everyone

At CoolWick, we believe bowling brings people together – and that includes our online custom jersey designer. Whether you’re creating your first custom bowling jersey or you’re a league champion updating your team’s look, we want your design experience to be as smooth as our 40% cooler fabric technology.

We follow international accessibility standards (WCAG 2.1 Level AA) and continuously work to exceed these guidelines. This means our custom designer, product pages, and checkout process work seamlessly with screen readers, keyboard navigation, voice control, and other assistive technologies that bowlers rely on.

What This Means for Your Design Experience

  • Easy Navigation: Clear, consistent menus that work with keyboard and screen readers throughout the design process
  • Design Tool Access: Our jersey customizer works with assistive technologies for logo uploads, font selection, and color choices
  • Visual Clarity: High-contrast design previews and scalable fonts for comfortable customization
  • Process Guidance: Clear step-by-step instructions with audio descriptions for the custom design workflow
  • Shopping Support: Accessible cart, team ordering, and checkout features
  • Mobile Friendly: Full design capabilities across all devices and screen sizes

Accessible Custom Design Features

Every step of your custom jersey creation is designed with accessibility in mind

🎨 Design Customizer

Our jersey designer includes comprehensive keyboard navigation, screen reader compatibility for all design options, and clear alternative text for every design preview and logo upload feature.

👁️ Visual Preview

Real-time design previews with high contrast options, detailed descriptions of color combinations, and zoom functionality for examining design details on your custom jersey.

📏 Size & Fit Tools

Accessible size charts with clear table headers, interactive fit guides that work with assistive technologies, and detailed size descriptions for our CoolWick jersey fits.

Our Technical Standards

We follow established guidelines to ensure consistent accessibility across our custom design platform

WCAG 2.1 Level AA Compliance

We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for web accessibility. These guidelines ensure our custom jersey designer and website work with assistive technologies and provide a consistent experience for bowlers with disabilities.

Our implementation includes proper semantic markup for design tools, ARIA labels for complex customization interactions, color contrast ratios that exceed minimum requirements, and full keyboard accessibility for all jersey customization features.

Key Technical Features:

📱 Mobile Design Tools

Touch targets 44×44 pixels minimum, responsive jersey designer

⌨️ Design Navigation

Full customizer navigation without requiring a mouse

🔍 Screen Reader Support

Comprehensive descriptions for all design elements and previews

🎨 Color Contrast

4.5:1 ratio for text, 3:1 for design interface elements

Accessible Custom Jersey Design Process

Every step of creating your perfect CoolWick jersey is designed with accessibility in mind

🎯 Jersey Style Selection

Clear product category navigation with detailed descriptions of each jersey style, sleeve length, and fit option. Our style guide includes comprehensive alternative text and detailed size information that works seamlessly with screen readers.

🎨 Design Customization

Accessible color pickers, font selectors, and logo upload tools with keyboard navigation and clear progress indicators. Real-time design previews include detailed descriptions of your custom jersey appearance.

🛒 Team Orders & Checkout

Streamlined team ordering system with accessible quantity controls, size selection, and clear pricing information. Our checkout process includes comprehensive form labeling and error messaging that explains exactly what needs attention.

📐 Size & Measurement Guides

Interactive size charts with proper table headers, clear measurement instructions, and conversion tools that work with assistive technologies. Our CoolWick fit guide includes detailed descriptions of each size and style.

🎥 Design Tutorials

Our jersey design tutorial videos include comprehensive captions and detailed audio descriptions. Step-by-step written guides complement video content with clear instructions for using our customization tools.

👤 Account & Order Tracking

Saved designs, order tracking, and production timeline information are all accessible through keyboard navigation with clear headings and logical tab order throughout your CoolWick account dashboard.

Need Accessibility Support?

We’re here to help make your custom bowling jersey design experience smooth and accessible

Contact Our Accessibility Team

Questions about accessibility? Encounter a barrier while designing your custom jersey? Our team is here to help and genuinely appreciates your feedback as we continually improve our design platform.

Multiple ways to reach us:

  • Email: accessibility@coolwick.com
  • Phone: (352) 587-4106 (TTY users: 711)
  • Contact Form: Use our accessible web form
  • Mail: CoolWick Accessibility Team, 14910 Edward R Noll Dr, Spring Hill, Florida 34609

We typically respond within two business days and welcome all feedback about your design experience.

Contact Accessibility Team

📞 Direct Design Support

Speak directly with our accessibility specialists who understand assistive technologies and can help troubleshoot any issues you encounter while creating your custom jersey.

🔧 Technical Help

Need help with screen reader compatibility in our design tools, keyboard navigation through customization options, or other assistive technology questions? Our team provides specific guidance.

Our Ongoing Accessibility Commitment

Regular Testing

We partner with accessibility experts and bowlers with disabilities to regularly test and improve our custom design platform functionality.

Staff Training

Our design and development team receives ongoing training in accessibility best practices and assistive technology awareness.

Design Tool Updates

We continuously update our jersey customization features based on customer feedback, evolving standards, and new accessibility technologies.

Standards Evolution

As accessibility standards evolve, we evolve with them to ensure our design platform remains cutting-edge and accessible.

Community Input

We actively seek feedback from the bowling community, especially bowlers who use assistive technologies in their design process.

Transparency

We believe in honest communication about our progress, challenges, and future accessibility improvements to our design platform.

Accessibility Resources

Helpful information about assistive technologies and accessibility features that can enhance your custom jersey design experience.

Popular Screen Readers: NVDA (free), JAWS, VoiceOver (Mac/iOS), TalkBack (Android)

Browser Accessibility: Most modern browsers include built-in zoom, high contrast modes, and keyboard navigation support for our design tools

Mobile Design: iOS VoiceOver and Android TalkBack provide comprehensive screen reading for mobile jersey customization

Google

For Google Products, including but not limited to: Chrome, Android, Gmail
https://www.google.com/accessibility/products-features/

Mozilla Firefox

https://addons.mozilla.org/en-US/firefox/
https://addons.mozilla.org/en-US/firefox/addon/tota11y-accessibility-toolkit/

Microsoft Edge

https://support.microsoft.com/en-us/microsoft-edge/accessibility-with-the-new-microsoft-edge-963ad3d1-2a34-9678-43ea-88332ae3300c

Microsoft Internet Explorer

https://support.microsoft.com/en-us/help/17456/windows-internet-explorer-ease-of-access-options

Also, for reference, are the following, which this website has not reviewed or tested. By including these references, this website is not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.

Third Party Screen Readers:

JAWS

https://www.freedomscientific.com/products/software/jaws/

A general discussion of Screen Readers by the American Foundation of the Blind: https://www.afb.org/blindness-and-low-vision/using-technology/assistive-technology-products/screen-readers

Need More Help?

Our accessibility team can provide guidance on using assistive technologies with our jersey design platform and recommend additional resources.

Get Accessibility Help

What Our Accessible Design Users Say

Real reviews from bowlers who have successfully used our accessible design platform to create their perfect CoolWick jerseys.

This accessibility statement was last reviewed and updated in July 2025. Accessibility isn’t a destination—it’s an ongoing journey. We regularly test our custom design platform with bowlers who use assistive technologies, train our team on accessibility best practices, and update our features based on your feedback. Together, we’re making sure every bowler can create their perfect custom jersey online. #BeCool

Questions about accessibility? Email us at accessibility@coolwick.com